FAQ

Returns

We have a 7 day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. To start a return you can contact us at lematt@bigpond.com. Please note that Items sent back to us without first requesting a return will not be accepted. All artworks will need to be packaged back into the packaging it was sent in.

 

Damages

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right

 

Exceptions/Non-returnable items

As prints and framed prints are printed made to order and drop shipped they cannot be returned.